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Peru has a tourist information and assistance service known as , where you
can obtain objective and impartial tourist
information, as well as assistance, in
the event that the services rendered were
not provided in the manner they were offered
when they were contracted.
Get in touch with the 24-hour per day
tourist service at the national level:
Tel: (01) 574-8000
E-mail: iperu@promperu.gob.pe
Lima
Jorge chávez international airport
Main hall
Tel: (01) 574-8000
Service hours: monday to sunday, 24 hours
per day
Arequipa
Alfredo rodríguez ballón
airport
Main hall
Tel: (054) 44-4564
Service hours: monday to sunday, 6:30
a.m. to 7:30 p.m.
Ayacucho
Main square
Portal municipal 44
Service hours: tuesday to sunday, 8:30
a.m. to 7 p.m.
Cusco
Velasco astete airport
Main hall
Tel: (084) 23-7364
Service hours: monday to sunday, 6 a.m.
to 1:30 p.m.
Main square
Portal carrizos 250
Tel: (084) 25-2974 / 23-4498
Service hours: monday to sunday, 8 a.m.
to 8 p.m.
Iquitos
Coronel fap francisco secada airport
Main hall
Tel: (094) 26-0251
Service hours: monday to sunday, 8:30
a.m. to 1:30 p.m. and, 4 p.m. to 8:30
p.m.
Trujillo
Trujillo city hall
Jr. Pizarro 412
Tel: (044) 29-4561
Service hours: monday to friday, 9 a.m.
to 1 p.m. and, 2 p.m. to 5 p.m.
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Take the normal
precautions to guard against purse snatchers.
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Carry a copy of
identification documents. Keep originals
and your valuables in the safety deposit
box of your hotel and make sure to list
down what you deposit and verify the
responsibility assumed by the establishment.
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Carry valuables
discreetly. Do not carry large amounts
of cash. Keep an eye on your bags and
luggage.
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Do not carry suitcases,
bags or sac packs on your back.
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Do not exchange
money out in the street.
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Do not walk around
late at night through areas with poor
lighting or without a companion.
International and
long distance national calls can be made
from public pay phones. Country and city
codes are normally shown in the telephone
booths.
To make an international
call, dial:
00 + country code + city code + telephone
number
To call from one
city to the next, dial:
0 + city code + telephone number
Public phones take
coins as well as cards, which are sold
in stands and supermarkets.
Make sure you are buying the card corresponding
to the telephone company of the phone
you want to use. No collect calls can
be made from pay phones.
To obtain telephone
information, dial 103 (service is in spanish).
Internet
The main cities in the country do have
public internet booths.
The average cost per hour is us$ 1,3.
There are lodging
establishments of various types and cost.
In the high tourist season (june to september)
it is recommended to make advanced reservations.
It is also possible to stay over at family
homes authorized by the national tourism
board. Make sure you always know the check
out time.
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Only drink bottled
or previously boiled water.
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Be careful with
raw vegetables and fruits.
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Avoid eating from
street vendors.
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Rest on the first
day of your arrival to the highlands,
and consume light meals to prevent altitude
illness (soroche). Drinking "coca
tea" is recommended.
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If you travel
to the highlands or to the jungle, make
sure to carry insect repellent and a
raincoat.
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To obtain medical
services, contact the staff of your
hotel or travel agent.
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If you wish to
take travelers' insurance, contact your
favorite travel agency.
Banking hours in
peru are normally from monday to friday,
from 9 a.m. to 6 p.m. in addition, most
banks open for the public half day on
saturdays. In the streets of the main
cities there are teller machines installed
by the different banks.
It is recommended that money should
be exchanged in hotels, banks and authorized
money exchange offices (service hours:
9:30 a.m. to 6 p.m., approximately).
The exchange rate against the us dollar
is variable. Inquire before changing
your money. For exchanging other currencies
inquiry at money exchange offices.
Most of the cities of peru have a wide
variety of night life entertainment.
Information about places of interest
can be obtained where you are staying.
If you wish to enjoy typical peruvian
music, you can visit the so-called "peñas".
In lima, the most popular discotheques,
pubs and night clubs are in the districts
of miraflores, san isidro and barranco.
In other cities they are normally found
in city centers (main square and vicinity).
Peruvian cuisine offers a great variety
of dishes typical of the coast, the
highlands and the jungle. Always first
ask about their ingredients, since
some dishes can contain hot pepper
or be highly spiced. You will also
find establishments where international
food is prepared.
As far as drinks are concerned, try
the very peruvian pisco (grape brandy)
in any of its various recipes, as
well as "chicha morada"
(purple corn juice) "chicha de
jora" (fermented red or yellow
corn juice)and agüaje juice,
made from a tropical jungle fruit.
The amount
of the tip in peru varies with the
degree of satisfaction you have
with the service provided.
There are
flights and connections from lima
to all the main cities of peru except
for huancayo, huaraz and ica, where
you can go by road using inter-provincial
buses. Always make reservations
in advance.
Re-confirm
your trip ahead of time: for domestic
flights: 48 hours in advance; for
international flights: 72 hours
in advance.
Airport tax (t.u.u.a.):
Domestic flights: s/. 12,00.
International flights: us$ 25,00.
Payment to be made in cash before
boarding the flight.
The inter-provincial
bus service covers all destinations
in peru, except for certain cities
in the jungle. Inquire into the
comfort available depending on the
fare paid; and whether or not the
service is non-stop.
Taxis and
public transportation
It is recommended
that taxis should be from taxi companies
(which are requested by phone) or
those authorized by the municipalities
(in lima they are painted yellow
and some of them have a lighted
sign over the roof).
Taxi meters are not used in peru,
therefore the price must be negotiated
before going into the taxi. Ask
where you are staying about the
average fares to your destination.
No tips are normally given to taxi
drivers.
At airports, it is advisable to
hire the services of taxis authorized
by the management authority.
Urban buses
(the most economical alternative)
are of the colors and numbers assigned
for the specific route. Most of
them travel long treks and they
may turn out to be uncomfortable.
Inquire before taking them; and
do not take them too late at night.
By rail:
The tourist rail service covers
three routes:
· Arequipa - sumbay - juliaca
- puno
· Puno - cusco
· Cusco - ollantaytambo -
machu picchu
Information
Peru rail
Lima
Av. Armendariz 397, miraflores
Tel: (01) 444-5020 / 444-5025
Service hours: monday to friday,
8:30 a.m. to 6 p.m.
E-mail: reservas@perurail.com
www.perurail.com
Reservations and ticket sales
Arequipa
Av. Tacna y arica 200
Tel: (054) 20-5640
Service hours: monday to friday,
7 a.m. to 5 p.m.
Cusco
Estación wanchac
Tel: (084) 23-8722 / 22-1992
Service hours: monday to friday,
7 a.m. to 1 p.m. and 2 p.m. to 4
p.m.
Juliaca
Plaza bolognesi s/n
Tel: (054) 32-1112
Service hours: monday to friday,
6 a.m. to 10 a.m. and 2 p.m. to
6 p.m. ;
Saturdays and sundays, 6 a.m. to
10 a.m.
Puno
Av. La torre 224
Tel: (054) 35-1041 / 36-9179
Service hours: monday to friday,
7 a.m. to 5 p.m. ; saturdays and
sundays, 7 a.m. to 12 noon.
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Always carry
with you your driver's license and
a copy of your passport.. If the
vehicle is rented, carry the car
rental agreement. If you have an
international driver's license,
it is valid for one year. If you
have your country's driver's license,
it is good for 30 days.
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Abide by the
speed limits posted on the road.
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Never drive
under the influence of alcohol or
drugs. If you do so, you may be
subject to criminal charges.
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If a traffic
officer orders you to stop, do so.
He or she must be in uniform and
wearing an identification badge
(the surname is printed on a plate
fixed at his chest). Under no circumstance
must the traffic officer enter your
vehicle.
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Keep in mind
that your documents and the vehicle's
documents cannot be retained and
that under no circumstances should
you have to pay any money.
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In case of
an accident or collision, call a
traffic officer. If the vehicle
is rented, also call the representative
of the insurance company where you
rented the vehicle. Wait there,
do not move from the place.
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Do not stop
if unknown persons make signs at
you on the road.
· Do not park in dark places.
Do not leave objects which can be
seen by passers by.
The south american explorer travelers'
club has a good assortment of maps
of routes where one can walk.
Av. República de portugal
146. Breña, lima
Tel: (01) 425-0142
www.samexplo.org
E-mail: limaclub@terra.com.pe
Service hours: monday to friday,
9 :30 a.m. to 5 p.m.
In general, shops, shopping centers
and handicraft markets are open
everyday (even on holidays) between
9 a.m. and 8 p.m.
In markets and in places such as
those where there are beach vendors
and street vendors, it is acceptable
to bargain.
Lost
items, thefts and robberies
Call the tourism
police.
Arequipa
Calle jerusalén 315, cercado
Tel: (054) 20-1258
Ayacucho
Jr. Arequipa cuadra 1
Tel: (064) 81-2055 / 81-8372
Cajamarca
Av. 13 de julio s/n
Tel: (044) 82-3042
Chiclayo
Av. Sáenz peña 830
Tel: (074) 23-6700
Cusco
Calle saphi s/n
Tel: (084) 24-9654
Huancayo
Av. Ferrocarril 556, cercado
Tel: (064) 21-9851
Huaraz
Av. Laredo y laredo 716
Tel: (044) 72-1341
Ica
Av. Elías cuadra 4
Tel: (034) 22-7673
Iquitos
Calle sargento leres 834
Tel: (094) 23-1852
Lima
Jr. Moore 268, magdalena del mar
Tel: (01) 460-1060 / 460-0965 /
460-0921 / 460-4525 / 460-0890 /
460-0844
Nazca
Av. Los incas cuadra 1, s/n
Tel: (034) 52-2442 / 52-2450
Puno
Jr. Deustua 538
Tel: (054) 36-4806
Tacna
Jr. Callao 121
Tel: (054) 71-4141 anexo 245
Trujillo
Jr. Independencia 630
Tel: (044) 22-4025
For additional assistance, contact:
Tel: (01) 574-8000
Service hours: monday to sunday,
24 hours per day
E-mail: iperu@promperu.gob.pe
It is absolutely prohibited
to take photographs of airports,
military bases, places near
high tension towers and police
stations. In some churches
and museums it is prohibited
to take photographs or film.
Ask first.
Flight information
domestic and international:
(01) 575-1712 / 574-5529
· www.lap.com.pe
Cancellation of travelers´
checks
American express: 001-800-8602908
Cancellation of credit cards
Visa: 001- 800-4281858 / 1
- 410- 5810120
Master card: (01) 311-6000
American express: (525) 326-2660
(collect call, operator assisted
108)
Diners club: (01) 221-2050
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